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Solved Divi gallery not visible all media images

Discussion in 'Free Divi Community Forum' started by Luko, Apr 17, 2023.

  1. Luko

    Luko New Member

    I want to edit a Divi gallery, but the images do not load. I am attaching a picture to show what the problem is. All images are available in the menu item wordpress->media, they are also there on the server. But when I edit the gallery, I can't even add them, they simply don't appear there. But if I upload a picture now, it is already visible. So, as I noticed now, it only causes problems with older images.
     

    Attached Files:

    #1 Luko, Apr 17, 2023
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Have you tried to clear your browser cache and site cache & see if it works?

    If still not working, try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    And if still not working, then you might want to try to update both Divi & Wordpress to the latest version & clear your cache & see if it works.
     
    #2 Divi.Help, Apr 17, 2023
  3. Luko

    Luko New Member

    Meanwhile, I found the error. Even though I turned off all extensions, it wasn't enough. But I finally found out that the error was caused by a plugin called Polylang. Prohibition is not enough. I had to deactivate the media option in its settings.
     
    #3 Luko, Apr 17, 2023
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