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Solved Some blank pages

Discussion in 'Free Divi Community Forum' started by Factum Foundation, May 29, 2024.

  1. Factum Foundation

    Factum Foundation New Member

    Good morning.

    A few months ago we revamped our company website using WP. And suddenly we noticed that there are some pages that are displayed blank, while pages of the same category are displayed correctly. I have checked the source code generated by WP and it seems to be correct and the browser loads all the elements (images, js, css,…) but the page remains blank.

    I use the DIVI theme and DIVI machine and it seems that DIVI machine disables the front view of certain pages.

    For example if I start from the following screen: https://factumfoundation.org/technology/2-5d-digitisation/lucida-3d-scanner/ in the sidebar there are links to 5 other screens, two of which are displayed correctly and 3 are blank.

    https://factumfoundation.org/our-projects/digitisation/lucida-lab-milan-a-studio/ -> OK
    https://factumfoundation.org/techno...scanner/recording-with-the-lucida-3d-scanner/ -> blank page
    https://factumfoundation.org/techno...nner/visualising-rematerialising-lucida-data/ -> blank page
    https://factumfoundation.org/techno...-3d-scanner/developing-the-lucida-3d-scanner/ -> blank page
    https://factumfoundation.org/technology/digital-output/high-resolution-viewers/ -> OK

    If anyone can give me some guidance as to the cause of the white screen I would be very grateful.

    Thank you.
     
    #1 Factum Foundation, May 29, 2024
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  2. Divi Booster

    Divi Booster Divi Expert

    it looks like something (it does look to me like it might be coming from Divi Engine) is adding this CSS rule:

    .divi-filer-toggle-mob .et_pb_contact_field_options_title:after,.hide {
    display: none
    }

    And on the affected pages, something (I don't know what) is adding the "hide" class to the body tag. As a result that CSS rule is hiding the whole page (due to the ".hide" in the selector).

    I'm not sure what is adding the hide class to the body or why, but you should be able to get the pages showing again with this CSS:

    body.hide {
    display: block;
    }

    You can add this at "WP Admin > Divi > Theme Options > General > Custom CSS".
     
    #2 Divi Booster, May 30, 2024
  3. Factum Foundation

    Factum Foundation New Member

    Thank you very much.

    Problem solved.
     
    #3 Factum Foundation, May 31, 2024
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  4. Divi Booster

    Divi Booster Divi Expert

    You're welcome :)
     
    #4 Divi Booster, May 31, 2024
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