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Solved Divi Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder

Discussion in 'Free Divi Community Forum' started by Madalina Comes, May 29, 2024.

  1. Madalina Comes

    Madalina Comes New Member

    Hello,

    I've installed Supreme Modules Lite, but it messes up the website. Has anyone encountered this problem?
    We have the Divi Theme Version 4.14.8, but the active theme is 1.0.0. Could this be the problem? How can we update the active theme to a newer version?

    We didn't buy the Divi Theme since the website was created by an external agency, and we are no longer in contact with them.
    I am attaching before-and-after screenshots to show what happens when the Supreme Modules Lite are active.
     

    Attached Files:

    #1 Madalina Comes, May 29, 2024
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  2. Divi Booster

    Divi Booster Divi Expert

    Hey Madalina,

    I haven't had this issue with Supreme Modules Lite, but it looks like some of the styles aren't loading.

    It's not necessarily a problem that you active theme is at version 1.0.0. This probably just means you have a child theme active. There probably isn't a newer version available as child themes are often generated once (and are usually more or less empty) and then left alone for you to customize. If you suspect it's an issue, try activating Divi itself as the theme temporarily (at "WP Admin > Appearance > Themes"). If you get the same issue with just Divi active, you can probably rule out (and re-activate) the child theme.

    One setting in Divi that can sometimes resolve this type of missing style issue is to disable Dynamic CSS at:

    WP Admin > Divi > Theme Options > General > Performance > Dynamic CSS

    But if that doesn't help, re-enable it and then perhaps get in touch with Divi Supreme's support:

    https://divisupreme.com/contact/
     
    #2 Divi Booster, May 30, 2024
    Madalina Comes likes this.
  3. Madalina Comes

    Madalina Comes New Member

    Hello Dan,

    Thank you for your advice. Eventually, I contacted Divi Supreme's support, and they managed to solve my issue.
    Kind regards,
    Madalina
     
    #3 Madalina Comes, Jun 9, 2024
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  4. Divi Booster

    Divi Booster Divi Expert

    That's great to hear, Madalina. I'm glad they were able to get it sorted for you :)
     
    #4 Divi Booster, Jun 9, 2024
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