1. PROMO Subscribe our All Access Pass @ 75% OFF & access all our 16+ premium Divi extensions: Divi Block Pro, Carousel Toolkit, etc.LEARN MORE
Dismiss Notice
NEW Divi.Help Pro Carousel AI Toolkit - Magically turn your Divi design into carousel, simply by using our online toolkit. No plugins needed. Now it works with Divi 5 as well!Try our carousel AI toolkit
BEST Divi Block - A revolutionary drag & drop tool to easily mix & match 960+ premade blocks (Light & Dark) to kick start your Divi site design. Special module designs are included as well. Also newly added AI generator & color. Now it works with Divi 5 as well!
Learn More About Divi BlockFree Version ~ 340+ Free Blocks

Solved Divi/Woocommerce fatal error

Discussion in 'Free Divi Community Forum' started by chris r, Aug 2, 2024.

  1. chris r

    chris r Member

    Hi all,

    We have had a Divi site running for over a year with a Woocommerce plugin enabled and used it with the Divi Shop module.

    As of 8/1 the entire site went down with a critical error.

    We removed all plugins and added one at a time and found that when we activate Woocommerce it brings the entire site down.

    We restored from 2 days before and the site still wouldn't come up until we disabled Woocommerce.

    We also restored an earlier version of Woocommerce from a prior release (we were on 9.1.4 but reverted to 8.8.5) and still activating Woocommerce causes the error.

    In the log file we see errors in the Divi theme directory.
    PHP Fatal error: Uncaught Error: Call to undefined function et_core_cache_has() in /nas/content/live/nudvctmdl/wp-content/themes/Divi 2/includes/builder/feature/background-masks/Functions.php:48#012Stack trace:#012#0 /nas/content/live/nudvctmdl/wp-content/themes/Divi 2/includes/builder/feature/background-masks/PatternFields.php(266):

    I'm not sure why restoring from a few days prior to the error isn't resolving the issue, but I wanted to post here if anyone had any thoughts.

    Do we perhaps need to upgrade to a newer Divi theme? And how can we see on the WP dashboard what Divi version we currently have (we inherited this site)?

    Thanks for any thoughts...
     
    1. PRO MEMBER PERKS Divi Block Pro - Premade gallery carousel design for your Divi site without using any plugins:View Demo
  2. chris r

    chris r Member

    Needed to upgrade the Divi theme as the old version of the theme's folder was erroneously named "Divi 2". That fixed the issue.