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The home page for my website comes up blank.

Discussion in 'Free Divi Community Forum' started by GongaTech, May 8, 2026 at 9:27 PM.

  1. GongaTech

    GongaTech New Member

    The home page for my website comes up blank. Inspecting in Chrome shows the page is empty, but if I am signed in the WP Admin and view the home page, it is there. I can view other pages by entering the full URL, but if I switch the home page to another page, it is still blank. I have cleared cache, disabled plug-ins, update Divi, updated WP, tried it in Safe mode, and just about every other suggestion I can find. Has anyone got suggestions that I may not have tried?

    Site URL: https://rootedtherapies.org
    Visible page example: https://rootedtherapies.org/about-us
     
    #1 GongaTech, May 8, 2026 at 9:27 PM
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  2. GongaTech

    GongaTech New Member

    To clarify - When viewing the home page from Divi Builder or while signed in to WP Admin, the page loads fine. It is only blank if I am not signed in to WP admin.
     
    #2 GongaTech, May 8, 2026 at 10:24 PM
  3. Divi Booster

    Divi Booster Divi Expert

    I can see the homepage showing correctly at the moment, so hopefully you've been able to solve it already...?

    If not, do you get the same issue if you try in a different browser / on a different device?
     
    #3 Divi Booster, May 9, 2026 at 9:44 AM
    GongaTech likes this.
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  4. GongaTech

    GongaTech New Member

    Yes, it was the same result in all browsers. It wound up being a server cache issue. If I added ?nocache=1 to the home page URL, it would load fine. I had cleared all caches I had access to, so had to contact my hosting support to clear the server cache. They found a cache folder in wp-content from a deleted gzip plugin and once it was deleted the server was able to grab the new content.
     
    #4 GongaTech, May 9, 2026 at 6:29 PM
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