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The home page for my website comes up blank.

Discussion in 'Free Divi Community Forum' started by GongaTech, May 8, 2026 at 9:27 PM.

  1. GongaTech

    GongaTech New Member

    The home page for my website comes up blank. Inspecting in Chrome shows the page is empty, but if I am signed in the WP Admin and view the home page, it is there. I can view other pages by entering the full URL, but if I switch the home page to another page, it is still blank. I have cleared cache, disabled plug-ins, update Divi, updated WP, tried it in Safe mode, and just about every other suggestion I can find. Has anyone got suggestions that I may not have tried?

    Site URL: https://rootedtherapies.org
    Visible page example: https://rootedtherapies.org/about-us
     
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  2. GongaTech

    GongaTech New Member

    To clarify - When viewing the home page from Divi Builder or while signed in to WP Admin, the page loads fine. It is only blank if I am not signed in to WP admin.
     
  3. Divi Booster

    Divi Booster Divi Expert

    I can see the homepage showing correctly at the moment, so hopefully you've been able to solve it already...?

    If not, do you get the same issue if you try in a different browser / on a different device?
     
    GongaTech likes this.
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  4. GongaTech

    GongaTech New Member

    Yes, it was the same result in all browsers. It wound up being a server cache issue. If I added ?nocache=1 to the home page URL, it would load fine. I had cleared all caches I had access to, so had to contact my hosting support to clear the server cache. They found a cache folder in wp-content from a deleted gzip plugin and once it was deleted the server was able to grab the new content.
     
  5. Divi Booster

    Divi Booster Divi Expert

    Great! Glad you were able to get to the bottom of it :)
     
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