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Divi Contact Form DB Not Reporting

Discussion in 'Free Divi Community Forum' started by NewMeaningFoundation, Oct 13, 2026.

  1. NewMeaningFoundation

    NewMeaningFoundation New Member

    I have 2 forms on my website. Both have different unique IDs and CSS IDs. The assigned email address is receiving the form submissions by email but the plugin on the backend of the website is only showing when I get submissions from one form and not the other.
     
    #1 NewMeaningFoundation, Oct 13, 2026
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  2. jannybro

    jannybro New Member

    Since emails arrive from both forms, the issue may be with how the plugin tracks or stores submissions. Which form plugin are you using, and have you checked whether both forms are enabled for submission storage?
     
    #2 jannybro, Oct 28, 2026
  3. oliverwilliams

    oliverwilliams New Member

    Ran into something similar once. Start by checking the form IDs in the backend. Then submit a test entry on the form that is missing. See if it shows up under the other form instead. Also double check the form name and the email field. That mix-up happens way more than you'd think.
     
    #3 oliverwilliams, Nov 13, 2026 at 6:12 AM
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