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Visual builder for Ultimate Header not working with WP 5.0

Discussion in 'Basic Support Forum' started by Lauren Carhart, Dec 10, 2018.

  1. Lauren Carhart

    Lauren Carhart New Member
    Divi Ultimate Header Plugin

    Is there an update that makes the plugin compatible with 5.0?
     
    #1 Lauren Carhart, Dec 10, 2018
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Custom Divi Builder header on desktop + default slide in / fullscreen menu on mobile:Learn More
  2. Lauren Carhart

    Lauren Carhart New Member
    Divi Ultimate Header Plugin

    I just saw the updated version and installed it but it didn't fix my problem. I am just getting the spinning wheel when trying to use the visual builder for the layouts. I cant even switch back to the backend divi builder
     
    #2 Lauren Carhart, Dec 10, 2018
  3. WPM

    WPM New Member

    #3 WPM, Dec 10, 2018
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    For spinning wheel, it's a Divi issue, not our plugin.

    As mentioned by WPM, try to clear your cache & see if it works. If still stuck with spinning wheel, you should contact official Divi support at: https://www.elegantthemes.com/members-area/help/

    By the way, to access the old backend builder, you just need to enable this option: Divi -> Theme Options -> Builder -> Advanced -> Enable Classic Editor

    ========

    Also ET just released a new version of Divi 3.18.4. Try to update it & clear your cache & see if it works.
     
    #4 Divi.Help Pro Support, Dec 10, 2018
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