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Anchor links only work on mobile

Discussion in 'Free Divi Community Forum' started by CarmenVP, Oct 6, 2021.

  1. CarmenVP

    CarmenVP New Member

    Hi there!

    My anchor links are only working on mobile, this is the page in question: https://logicsacademy.com/products, the top "Elementary"/"Middle & Secondary", "Makerspace" and "Virtual Solutions" should link to the sections under it.

    Appreciate any help that could be provided.


    Thanks!
     
    #1 CarmenVP, Oct 6, 2021
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    It's due to some jQuery error on your site, coming from Lightbox plugin.

    Try to disable the plugin & see if it works.

    Alternatively, you may also try to disable the Defer jQuery option in WP Admin > Divi > Theme Options > General > Performance > Defer jQuery > Disabled
     
    #2 Divi.Help, Oct 11, 2021
  3. CarmenVP

    CarmenVP New Member

    Thanks for this! I deactivated the Lighthouse plug in and still no luck. Tried doing the WP Admin > Divi > Theme Options > General > Performance > Defer jQuery > Disabled option but I don't have the Performance section under WP Admin > Divi > Theme Options > General. Any other tips?
     
    #3 CarmenVP, Oct 15, 2021
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I see that there's another error coming from recaptcha for invalid key. The recaptcha function might be coming from Contact Form 7 plugin. Try to disable Contact Form 7 plugin & see if it works. If it works, then you will want to enable it back & look for the recaptcha settings & disable it.
     
    #4 Divi.Help, Oct 16, 2021
  5. CarmenVP

    CarmenVP New Member

    Thanks, it didn't work... hope this gets us closer to the root cause though!
     
    #5 CarmenVP, Oct 18, 2021
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  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    That's weird.

    What if you try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    If it works in Safe Mode, then one of the below is causing the issue:
    1. Child theme
    2. Plugins
    3. Custom code at WP Admin > Divi > Theme Options > Integration

    If it doesn't work in Safe Mode as well, then you might want to update Divi & Wordpress to the latest version & clear your cache & see if it works.
     
    #6 Divi.Help, Oct 20, 2021
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