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Block does not import

Discussion in 'Support Forum' started by Jeroen Berings, Jan 7, 2022.

  1. Jeroen Berings

    Jeroen Berings New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    When importing some header blocks (mostly full screen nav) it does not finish. Progress bar runs twice to 100% Second time it stops loading.
     

    Attached Files:

    #1 Jeroen Berings, Jan 7, 2022
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    If you’re unable to import the json file, check if you have Wordfence plugin installed on your Divi site. If yes, then try to disable it & import the json again.

    If you don’t have any plugin installed, then it’s due to your server mod_security. You will have to contact your web host to check their mod_security error log & whitelist the action.

    =======

    Taken from Divi Block documentation: https://diviblock.com/documentation-faqs/
     
    #2 Divi.Help, Jan 7, 2022
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