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Cannot access downloads and invoices

Discussion in 'Ask Pre-Sales Questions' started by Matteo, Jan 5, 2021.

  1. Matteo

    Matteo New Member

    Hi there, I need to download the invoices of the footer and header plugin purchased on May 6, 2019. Could you please help me?
     
    #1 Matteo, Jan 5, 2021
    1. PRO MEMBER PERKS Divi Block Pro - Premade team carousel design for your Divi site without using any plugins:View Demo
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM.
     
    #2 Divi.Help Pro Support, Jan 5, 2021
  3. Ane

    Ane New Member

    Hi there. I purchased the Ultimate header Plugin in 2017, now it is causing an error on one of my websites. I can not download a new version of the plugin. Could you please help?
     

    Attached Files:

    #3 Ane, May 30, 2022
    1. PRO MEMBER PERKS Divi Block Pro - Powerful Divi header builder for you to mix & match premade header design, mobile menu & more:Learn More
  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM.
     
    #4 Divi.Help Pro Support, May 30, 2022
  5. Ane

    Ane New Member

    So I have to buy a membership for ALL of the plugins, even though I just want one plugin?
     
    #5 Ane, May 30, 2022
    1. PRO MEMBER PERKS Divi Mini Cart Pro Plugin - Instantly add 3 different types of mini cart to your Divi site:Learn More
  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Yup. We have changed our pricing structure. We no longer sell plugins individually. All our products are only available through our Pro membership.

    Also we have added support for updating our plugins through Wordpress Admin Dashboard.
     
    #6 Divi.Help Pro Support, May 30, 2022
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