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Solved Cannot save changes in visual builder

Discussion in 'Free Divi Community Forum' started by MNB, Jun 26, 2020.

  1. MNB

    MNB New Member

    Hi,

    I just started using Dubsado business manager. I've created a scheduler and they automatically provide the code, where you simply copy and paste it into your website. On my website, I added a new module, clicked on code, and entered the code.

    Here is the code provided by Dubsado:
    <script type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/iframe-resizer/3.5.14/iframeResizer.min.js"></script><iframe src="https://hello.dubsado.com:443/public/schedulerGroup/5ef6b04d57085a75e75ebf55?isIframe=true" frameborder="0" style="width:1px; min-width:100%;"></iframe><script type="text/javascript">setTimeout(function(){iFrameResize({checkOrigin: false, heightCalculationMethod: "taggedElement"});}, 30)</script>

    Here is the direct link to view the scheduler:
    https://portal.minanbeauty.com/public/schedulerGroup/5ef6b04d57085a75e75ebf55



    Two issues:
    1. When I enter the code, it won't expand the box's height to fit all the contents of the code. I want the full scheduler to show, not just a portion of it with a scrolling bar. I've tried changing the number in the code and expanding the module border, but no luck.
      upload_2020-6-26_23-29-16.png




    2. When I click save, it gives me an error message. I assume this error message is associated with the Dubsado code I'm inputting because when I try any other code/action (add module, text, image, etc.), it saves the page perfectly fine as always.

      Here is the error message:
      An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.

      Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.

      Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.

      upload_2020-6-26_23-28-10.png




    Any help is greatly appreciated!!!
     
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Based on your screenshot, Wordfence is blocking you from saving the page. Try to disable Wordfence or whitelist the action & you should be able to save it.

    As for the first issue, kindly share your URL once you're able to save it.
     
  3. MNB

    MNB New Member

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Hi,

    I've whitelisted the action and it saved successfully, thanks so much! Turns out the box height wasn't expanding in the editor view, but after saving and visiting the webpage, it shows the entire menu.

    Thanks again for your help!
     
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