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Solved Can't access Divi Theme Builder

Discussion in 'Free Divi Community Forum' started by ThomasG, Jul 22, 2021.

  1. ThomasG

    ThomasG New Member

    I recently moved my new divi-created page from a subdomain to the main domain. I'm trying to make a few edits to page layouts, but when I go into Divi Theme Builder and click on a section, it won't load. The 4 dots spin for a while and then I get an error message.

    I've tried clearing all of my caches, including SiteGround and Cloudflare, CloudFlare Rocket Launcher isn't turned on, and I've tried turning Divi to safe mode ... nothing seems to work.

    Any other thoughts on how to get the Theme Builder pages to load?
    Thanks!
     
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  2. ThomasG

    ThomasG New Member

    As a follow up, I've been deactivating everything I can to see what works ... when I turn off my child theme, I can access the Theme Builder sections. ... So, now, how do I narrow down the issue within my child theme?
     
  3. Divi.Help

    Divi.Help Administrator
    Staff Member

    You might try to disable each of your add_action in your child theme functions.php & see which one is causing the issue. To disable it, just add // in front of your add_action
     
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