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Clone Existing Page option only loading at 50% wide

Discussion in 'Free Divi Community Forum' started by Melissa K, May 18, 2021.

  1. Melissa K

    Melissa K New Member

    I have been using the cloning feature for a few days since I am build a site for a sports team and these are the player pages. Today, I tried cloning another page and it only loads 50% wide, so it looks like a phone or tablet view (but it's not -- I checked). I also tried loading a premade layout page instead just to see if that made a difference, and it also only loaded at 50%. I have not changed any of my settings at all and they are all basically set at the presents (1080 max width, etc.). Is there a problem with Divi today or how do I change some setting so that it loads fully across the page. As an aside, all the other pages I have made prior to today do load properly (full page).
    Thank you
     
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    1. Clear your site cache & browser cache & see if it works.
    2. If not, see if you fulfill the requirements stated in WP Admin > Divi > Support Center > System Status
    3. Next is enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled
    4. If still not working, try to update both Divi & Wordpress to the latest version & clear your cache & see if it works.
    5. If the above doesn't work, then you should probably refer official Divi support about it & see what they say: https://www.elegantthemes.com/members-area/help/