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Solved Contact Form

Discussion in 'Get Help On Divi Wordpress' started by Jason Huyton, Apr 14, 2019 at 2:41 AM.

  1. Jason Huyton

    Jason Huyton New Member

    I have an issue with my contact form page. When the basic fields are completed - Name, email, subject and message - when you click the submit button nothing happens. I have an email in the button and all other parameters are default. Any suggestion?

    Thanks
    Jason

    upload_2019-4-14_10-41-5.png
     
  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly share your URL.
     
  3. Jason Huyton

    Jason Huyton New Member

     
  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I tested the contact form at: https://www.palatinepaints.co.uk/contact/

    The issue seems to be the subject field. It requires you to type it in email format in order to submit the form successfully. You will need to check the module settings to make sure that the subject field is not set to have email format.
     
  5. Jason Huyton

    Jason Huyton New Member

    You were correct it was set to email rather than field input. All sorted thank you for your quick response and assistance.