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Contact Forms not submitting

Discussion in 'Free Divi Community Forum' started by foxcot90, Jul 30, 2018.

  1. foxcot90

    foxcot90 New Member

    Hey there!

    I've recently set up a new site (https://cheltenhamsupperclub.com/) but the contact forms at the bottom of the pages won't submit when I click on the submit button. It just stays there and doesn't show the confirmation message.

    I've checked and there's no custom css or similar attached to these modules.

    Has anyone else had this issue?

    Thanks :)

    B
     
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    There are some issues with your site, not just the contact form.

    Most likely it's a cache issue. Try to disable all your cache plugins & see if it works.
     
  3. foxcot90

    foxcot90 New Member

    Hey thanks for the reply. We actually don't have any plugins installed on the site at all, other than Really Simple SSL (but we installed that after the problem, so that's not the cause). Do you know what else might be causing it?

    When you say 'there are some issues' would you mind elaborating? If it's design wise, then that's not 100% finished yet, but I'm always open to recommendations!

    Appreciate your help!

    B
     
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly refer to the screenshot below. Seems like CSS is not loaded on your site.

    upload_2018-7-31_17-12-24.png

    Or maybe you can try to disable the options below:
    [​IMG]

    [​IMG]
     
  5. foxcot90

    foxcot90 New Member

    Thanks so much for the feedback. I did get that issue once yesterday but assumed it was my slow wifi connection. I've done all of those things and unfortunately I've still got the same issue with the contact form...

    I've tried a few other combinations of settings too and no changes, even after clearing my caching etc.

    If it's not clear why that's not working, maybe I'll just have to try a different contact form plugin...

    Thanks
     
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