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Deactivating Divi Ultimate Blog plugin prevents comments from showing up

Discussion in 'Basic Support Forum' started by Ethan Chin, Oct 12, 2018.

  1. Ethan Chin

    Ethan Chin New Member

    Hi,
    When I tried deactivating the Divi ultimate blog plugin to try out a new plugin for Divi, the comments disappeared. I cannot get them to appear no matter what, regardless of whether a post was created using Divi or the default editor.

    I have tried every trick in the book. I bulk edited every single post I have to make sure that comments are allowed, and I went into the settings to make sure that comments were allowed on posts.

    The comments just won't work unless the Divi ultimate blog plugin is active.

    Can you please help?
     
    #1 Ethan Chin, Oct 12, 2018
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Since our plugin did show the comment, meaning the Divi / WP settings on comments should be enabled already.

    I believe there are 2 potential causes:
    1. A plugin conflict. You can try to disable all your plugins & see if it works.
    2. You have a custom single.php file, which may affect the comment section.
     
    #2 Divi.Help Pro Support, Oct 13, 2018
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