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Solved Divi 5: Builder will not save

Discussion in 'Free Divi Community Forum' started by Linda_0, Mar 25, 2026.

  1. Linda_0

    Linda_0 New Member

    I am developing a new site with Divi 5. It is mostly going well, I like Divi 5, but have two consistent major problems. Divi Builder says it saves, I exit and Save, and the changes are NOT SAVED. I have cleared cache, I have no plugins right now, and I am starting fresh so I am not maxed out on resources. auuugh!
     
    #1 Linda_0, Mar 25, 2026
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    For bugs related to Divi 5, kindly report to official Divi support at: https://elegantthemes.com/members-area/help
     
    #2 Divi.Help, Mar 31, 2026
  3. Linda_0

    Linda_0 New Member

    This was a mystery problem. I was working in two canvases, creating a mobile menu. If I tried saving the mobile canvas it would not save. I discovered that if I saved the main canvas, it saved. I DID report the bug. When support checked into the problem, they were able to save, and sent me a video showing that all was working. So the problem was solved, but I am still not sure what happened. Support said it could have been a temporary server side issue. Either way - I appreciate Divi support. They are always helpful and thorough.
     
    #3 Linda_0, Mar 31, 2026
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  4. Divi Booster

    Divi Booster Divi Expert

    I've read a few similar reports of people saying the same thing - that they had to switch back to the main canvas and save in order to save their other canvases...
     
    #4 Divi Booster, Apr 1, 2026
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