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Solved Divi Builder not showing on active page

Discussion in 'Free Divi Community Forum' started by Ligne-Claire, Apr 11, 2019.

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  1. Anton_Momot

    Anton_Momot New Member

    Hi, i'm using Divi Builder (Version 4.6.6) have this issue too. Divi builder is shown on settings page but getting errors on visual builder. Already tryed deactivating plugins and Divi builder options setup. Nothing helped.
    upload_2020-10-29_16-23-59.png

    System status is showing following:
    upload_2020-10-29_16-28-21.png

    Could you please give me an advice to solve the issue.
    Thanks
     
    #21 Anton_Momot, Oct 29, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    I would suggest you to:
    1. Enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled
    2. If not, try to ask your host to increase the server value for max_execution_time to 120.
    3. And if it's still not working, then it's best for you to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #22 Divi.Help, Oct 30, 2020
  3. Anton_Momot

    Anton_Momot New Member

    I've tryed safe mode - nothing changed, as well clearing local and session storage didn't help. I've updated max_execution_time, so system status shows "Congratulations, all system checks have passed. Your hosting configuration is compatible with Divi". Also I've found out that visual builder is working well in mozilla, but have error in chrome and edge. Do you have any ideas to fix it for chrome?
     
    #23 Anton_Momot, Nov 3, 2020
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Not sure about that. But you can try it in Chrome incognito mode (where all browser extensions are disabled) & see if it works.

    You will want to update Divi & Wordpress to the latest version as well & clear your cache.
     
    #24 Divi.Help, Nov 5, 2020
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