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Divi Builder redirecting to home page

Discussion in 'Free Divi Community Forum' started by CourtneyC, Jun 6, 2024.

  1. CourtneyC

    CourtneyC New Member

    Hoping I can get some guidance - I am not a website developer. I am able to maintain our Wordpress site that someone else developed for us a few years ago.
    Noticed this week that instead of our normal Divi homepage template, that our homepage is going to index.html. Went in to try to update the page, but when I click Edit with Divi Builder I'm taken right to that homepage with no ability to edit. The index.html page appears to just have the code in the header, but when I check the header in Divi that text is not there. All of our sub-pages are fine - it is only our homepage that has an issue.

    Please feel free to direct me to other sources, it just seems that if I could get the Divi Builder to work that I would solve this problem. I have tried clearing cache (browser, wordpress, local). I have tried safe mode. I have tried rolling back my version of Divi. All versions of software are currently updated. Still no luck. Help!
     
    #1 CourtneyC, Jun 6, 2024
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  2. Divi Booster

    Divi Booster Divi Expert

    Hey Courtney,

    Divi and WordPress don't normally use an index.html file for the homepage. Instead there is an index.php file which is the starting point for the generation of the site. However, servers are often set up to use .html files in preference to .php files, so if an index.html file has been added to your main WordPress folder, it may be overriding the normal functioning of the site.

    I'd suggest accessing your site via FTP/SFTP or the file manager functionality in your web host login area and looking for the index.html file in the folder containing your WordPress installation. If it's there, rename it to, for example, "index.html.old" and see if the site starts behaving properly after that.
     
    #2 Divi Booster, Jun 6, 2024
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