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Divi builder timeout

Discussion in 'Basic Support Forum' started by Inbal Vanunu, Mar 22, 2018.

  1. Inbal Vanunu

    Inbal Vanunu New Member

    [​IMG]New WP installation.
    Disabled all plugins - no timeout.
    Activated just diviultimate plugin - divi layouts are not loading and the builder is crashing.

    Please help. Thank you.
    upload_2018-3-23_2-23-22.png
     
    #1 Inbal Vanunu, Mar 22, 2018
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try to clear your cache and see if it works.

    If not, try to add the following code into your .htaccess file in your WordPress root directory. Or you can ask your host to do it for you.

    <ifmodule mod_substitute.c="">
    SubstituteMaxLineLength 10M
    </ifmodule>

    There are few more solutions listed here: https://www.divithemeexamples.com/how-to-fix-the-divi-builder-timeout-errors/

    You can ask your host to try it out for you and see if it works.
     
    #2 Divi.Help Pro Support, Mar 22, 2018
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