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Divi contact form error on Mobile

Discussion in 'Free Divi Community Forum' started by orangehelp, Dec 9, 2021.

  1. orangehelp

    orangehelp New Member

    Hello everyone,

    The Divi contact form of my website works well on desktop, but on mobile I have this recurring problem when I use the dropdown list, it redirects to a blank page saying "top%20mobile%2000.
    The same with different mobile phones. I noticed it only concerns forms with a dropdown list. Other forms with regular fields work OK on mobile.
    Anyone can help?

    Thanks.
     
    #1 orangehelp, Dec 9, 2021
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to enable Safe Mode on your mobile & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    If not, try to update Divi to the latest version & clear your cache & see if it works.

    If still not working, then it's best for you to report this bug to official Divi support at: https://www.elegantthemes.com/members-area/help/
     
    #2 Divi.Help, Dec 11, 2021
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