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Divi desktop synching slow

Discussion in 'Free Divi Community Forum' started by eagleede1, Aug 2, 2020.

  1. eagleede1

    eagleede1 New Member

    When I open the desktop version of divi wallet it is extremely slow (hours) to completely synch. As we speak it has been 45 minutes since I opened the wallet and it has only synched 30%. Is my desktop wallet defective??
     
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Not quite sure what you meant (Google translate issue). But you may check if you fulfill Divi requirements stated in WP Admin > Divi > Support Center > System Status.

    If the System Status looks good, then the next thing is to try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    If it works fine in Safe Mode, then you will need to enable / disable your plugins one by one to find the culprit.

    If all the above doesn't work, you might want to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/
     

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