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Divi visual builder not working on homepage

Discussion in 'Get Help On Divi Wordpress' started by warrencl, May 5, 2019.

  1. warrencl

    warrencl New Member

    In Reading settings, for whichever page is set as the homepage, the visual builder will not start. For example, if the homepage is set to About Us, the visual builder will not work on About us page, but works fine on all other pages. Any ideas? Is this normal? I'm new at this so I don't know. Thanks!
     
  2. Divi.Help

    Divi.Help Administrator
    Staff Member

  3. warrencl

    warrencl New Member

    Hi, thanks. Tried it, but it didn't change anything. Click on Enable Visual builder on home page and it refreshes the page without starting builder.
    Still works on all other pages. Any more ideas are more than welcome.
     
  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Few things to try:

    1. Clear your browser cache & see if it works.
    2. Go to Divi > Support Center & enable Safe Mode & see if it works. If it works, meaning one of your plugins is causing the issue. You will then need to enable / disable your plugins one by one to troubleshoot.
    3. Update both Divi & Wordpress to the latest version & clear your cache & see if it works.

    If above still didn't work, it's best for you to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
  5. dajackel12

    dajackel12 New Member

    Hi warrencl,

    Did you manage to resolve this by any chance as I'm experiencing the same issue?
     

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