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Solved empty library for editation

Discussion in 'Basic Support Forum' started by tomas sedlák, Nov 8, 2023.

  1. tomas sedlák

    tomas sedlák New Member
    Divi Ultimate Header Plugin

    Hi, I installed the 3.18 version of the plugin including the .ison. On the website, the interface is shown to me, but when I want to edit in the library, it is empty. However, the images were uploaded to wp media. Don't you know why that happened? https://2mproperty.cz/ ... thanks
     

    Attached Files:

    #1 tomas sedlák, Nov 8, 2023
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Most likely it's due your security plugin like Wordfence. You will need to delete the old Divi Library items & re-import them. Then disable your security plugin & edit it & see if it works.
     
    #2 Divi.Help Pro Support, Nov 8, 2023
  3. tomas sedlák

    tomas sedlák New Member
    Divi Ultimate Header Plugin

    I turned off both Ithemes and wp super cache. I then deleted the divi library and uploaded it again. Both plugins are disabled. The problem persists. thank you for your help
     

    Attached Files:

    #3 tomas sedlák, Nov 8, 2023
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try to enable Safe Mode: WP Admin > Divi > Support Center > Safe Mode > Enabled

    Then proceed to delete the Divi Library & upload it again & see how it goes.
     
    #4 Divi.Help Pro Support, Nov 8, 2023
  5. tomas sedlák

    tomas sedlák New Member
    Divi Ultimate Header Plugin

    i did: WP Admin > Divi > Support Center > Safe Mode > EnabledThen proceed to delete the Divi Library & upload it again. Unfortunately no change. The library pretends to be there, but it is empty in the edit. I don't know how to deal with it :(
     
    #5 tomas sedlák, Nov 9, 2023
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Add more varieties for your Divi header (12 premade styles) + menu hover effects:Learn More
  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Upon further checking, you just need to re-save your permalink & it seems to work just fine: WP Admin > Settings > Permalinks > Save
     
    #6 Divi.Help Pro Support, Nov 9, 2023
  7. tomas sedlák

    tomas sedlák New Member
    Divi Ultimate Header Plugin

    Thank you very much, everything works. I have one last question. Can I please change the red background in the menu? Otherwise you work absolutely great and your support is fantastic = I will recommend!
     
    #7 tomas sedlák, Nov 9, 2023
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  8. tomas sedlák

    tomas sedlák New Member
    Divi Ultimate Header Plugin

    printscreen
     

    Attached Files:

    #8 tomas sedlák, Nov 9, 2023
  9. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    You can change that in Theme Customizer > Divi Ultimate Header Plugin > Header & Navigation Styling > Menu Hover Main Color
     
    #9 Divi.Help Pro Support, Nov 9, 2023
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Custom Divi Builder header on desktop + default slide in / fullscreen menu on mobile:Learn More
  10. tomas sedlák

    tomas sedlák New Member
    Divi Ultimate Header Plugin

    super!!! thank you :)
     
    #10 tomas sedlák, Nov 9, 2023
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