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ET_Builder is not defined

Discussion in 'Get Help On Divi Wordpress' started by nsmaaron, Feb 11, 2020.

  1. nsmaaron

    nsmaaron New Member

    I'm trying to edit a new page on a brand new WordPress using Divi Child Theme.

    WordPress 5.3.2
    PHP 7.3.10
    MySQL 5.7
    server OS: Windows 10
    DIVI 4.3.1

    Permissions: write access to the website identity on wp-content. This blog is also installed as a subdirectory of a proprietary .Net CMS under /blog. We're able to access the blog and change settings, access and change DIVI settings.

    When I go to edit any page, I get this console error and the page just keeps spinning without loading the front-end editor. I changed the settings under Divi > Theme Options > Buider > Advanced to use Classic Editor and enabled the latest DIVI builder experience. I still cannot edit on the back or front end of the page.

    Uncaught ReferenceError: ET_Builder is not defined
    at Object.<anonymous> (bundle.js?ver=4.3.1:9)
    at a (bundle.js?ver=4.3.1:2)
    at Object.<anonymous> (bundle.js?ver=4.3.1:304)
    at Object.<anonymous> (bundle.js?ver=4.3.1:304)
    at a (bundle.js?ver=4.3.1:2)
    at Module.<anonymous> (bundle.js?ver=4.3.1:316)
    at Module.<anonymous> (bundle.js?ver=4.3.1:316)
    at a (bundle.js?ver=4.3.1:2)
    at bundle.js?ver=4.3.1:2
    at bundle.js?ver=4.3.1:2

    here is what the WP Debug log said under DIVI Support tab.

    [11-Feb-2020 20:49:24 UTC] .../cache/Directory.php:65 ET_Core_Cache_Directory::_initialize():
    Unable to write to filesystem. Please ensure that PHP has write access to one of the following directories:

    - WP_CONTENT_DIR
    - wp_upload_dir()
    - ET_CORE_CACHE_DIR.


    Has anyone else encountered this weird issue and is this a DIVI problem or our hosting platform?

    We've tried resaving the permalinks settings, allow full read and write access to the root folder (not just /blog), and even cleared the database to re-install WordPress. I've also tried clearing local and session storage in the browser and doing a hard refresh afterwards.
     
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member