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Footer not showing!

Discussion in 'Basic Support Forum' started by Ryan Brooks, Dec 5, 2019.

  1. Ryan Brooks

    Ryan Brooks New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hi

    I have installed the latest DU Footer plugin and also uploaded the .json layout file. I have latest version of Divi installed and everything upto date.

    When I activate and select any layout they do not show.

    Is there issues with this and latest version of Divi?

    Thanks

    Ryan
     
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Just tested & it works fine with the latest version of Divi. Kindly share your URL for us to check further.
     
  3. Ryan Brooks

    Ryan Brooks New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    1. AD Free Divi content toggle layout:Learn More
  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    I see that you're using Divi Theme Builder for the footer. If you're using Divi Theme Builder footer, then our footer plugin will not show up.

    Let me know if you have any other questions.
     
  5. Ryan Brooks

    Ryan Brooks New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    How do I turn that off and use yours?
     
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  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    You need to go to WP Admin > Divi > Theme Builder & delete the Global Footer & save. See screenshot below:

    upload_2019-12-5_22-27-5.png

    But before that, you might want want to save your current footer design, in case you need it for later use. Click the edit button & save your footer section design to Divi Library:

    upload_2019-12-5_22-30-9.png

    upload_2019-12-5_22-26-37.png