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Formatting Off on Product Pages

Discussion in 'Get Help On Divi Wordpress' started by Andy Hudson, May 22, 2020.

  1. Andy Hudson

    Andy Hudson New Member

    An odd thing has occurred with our site.

    Only on product pages, formatting has somehow gotten off.

    I discovered the way to fix it is to open a product page then enable visual builder. As soon as visual builder enables all formatting pops back into place as it should be.

    At that point I simply exit visual builder and all is well.

    However, we have 1000s of products on the site. Is there a way to “refresh” or simulate whatever function happens when visual builder is enabled for all products at once?

    Anyone run across this before?
     
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to clear / disable Static CSS File Generation & see if it works: WP Admin > Divi > Theme Options > Builder > Advanced > Static CSS File Generation
     
  3. Andy Hudson

    Andy Hudson New Member

    Thank you for the reply.

    Tried that. No change.

    Any other possible solutions?
     
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly share your URL.
     
  5. Andy Hudson

    Andy Hudson New Member

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  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    Your CSS looks fine to me. Perhaps it's the cache plugin issue + Static CSS cache.

    What if you enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled
     
  7. Andy Hudson

    Andy Hudson New Member

    I tried Safe Mode with no luck and also tried disabling the other cache plugin (then cleared cache in Divi again). No luck with that either.

    Thanks for responses. Any other ideas to try?
     
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  8. Divi.Help

    Divi.Help Administrator
    Staff Member

    No other advice on that. You may want to refer official Divi support about it & see what they say: https://www.elegantthemes.com/members-area/help/
     

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