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Frequently Asked Questions (FAQs)

Discussion in 'Ask Pre-Sales Questions' started by Divi Powerful, Oct 4, 2018.

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  1. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    What is the price for Divi Powerful Child Theme?
    $215 unlimited use (Lifetime updates & basic support).

    Can I use Divi Powerful Child Theme on unlimited websites?
    Yes. Once purchased, you are free to use Divi Powerful Child Theme for both personal and commercial use on as many sites as you wish.
    **This product cannot be offered for resale on its own nor as a part of a project. Distribution of source files is not permitted.

    What does basic support cover?
    Basic support only covers tweaking of font, images, color & size that are related to Divi Powerful Child Theme.
    **If your questions relate to Divi / WordPress, you will be directed to ElegantThemes support.

    What if I need a more complex tweaking that doesn't cover by basic support?
    There are two ways:
    1. Join Divi Facebook Group & ask it there. There are a group of friendly people willing to help & it’s Free: https://www.elegantthemes.com/blog/divi-resources/5-divi-facebook-groups-you-need-to-join-right-now
    2. Ask for help in Divi Community at our Forum. Anyone is Free to join the community:
    https://divi.help/

    Any requirements / extra charges?
    Divi Powerful Child Theme requires the Divi parent theme to be installed. You need an active ElegantThemes subscription for this child theme to work which is not included in the purchase price of this product.
    **Divi Powerful Child Theme is compatible with Divi 3.0+

    Is it possible to refund after purchase?
    Not possible. Due to the nature of this product, refunds are not available.

    Are there any documentation for Divi Powerful Child Theme?
    Yes of course. You are only able to access the documentation after purchasing Divi Powerful Child Theme.

    Any other questions?
    Ask it at our pre-sales forum: https://divi.help/forums/ask-pre-sales-questions.110/
    **You will need to sign up / login in order to ask questions in the pre-sales forum.
     
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