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Frequently Asked Questions (FAQs)

Discussion in 'Ask Pre-Sales Questions' started by Divi.Help Pro Support, Nov 10, 2017.

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  1. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Can I buy Divi Ultimate Header Plugin separately?
    Nope. It's only available as part of our Pro membership: https://divi.help/categories/pro-membership.170/

    Any requirements / extra charges?
    Divi Ultimate Header Plugin requires the Divi parent theme to be installed. You need an active ElegantThemes subscription for this plugin to work which is not included in the purchase price of this product.
    **Divi Ultimate Header Plugin is compatible with Divi 4.0+

    Do you provide support for Divi Ultimate Header Plugin?
    Certainly. As long as your Pro membership is active, you will get to access our support forum.

    Can I use Divi Ultimate Header Plugin on unlimited websites?
    Yes. Once subscribed our Pro membership, you are free to use Divi Ultimate Header Plugin for both personal and commercial use on as many sites as you wish.
    **This product cannot be offered for resale on its own nor as a part of a project. Distribution of source files is not permitted.

    Is it possible to refund after subscribing to Pro membership?
    Not possible. Due to the nature of this product, refunds are not available.

    Are there any documentation for Divi Ultimate Header Plugin?
    Yes of course. You are only able to access the documentation after subscribing to our Pro membership.

    Any other questions on Divi Ultimate Header Plugin?
    Ask it at our pre-sales forum: https://divi.help/forums/ask-pre-sales-questions.70/
    **You will need to sign up / login in order to ask questions in the pre-sales forum.

    Are there any live demo?
    Yes of course. You can find all Live Demos on our plugin site: https://header.diviultimate.com/
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