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Gallery Carousel not displaying correctly

Discussion in 'Free Divi Community Forum' started by Pink Desk Studio, Oct 21, 2025 at 8:16 AM.

  1. Pink Desk Studio

    Pink Desk Studio New Member
    Pro Member (Support Expired)

    Hi,
    I'm trying to use the below block...
    upload_2025-10-21_16-11-39.png
    ...but when it is imported it looks like this.

    upload_2025-10-21_16-13-40.png

    Not sure if this should work with no further configuration. There is a code module with it but no instructions about how to stack the cards. No way of speaking to the developers about this without paying for support but if this is an error with the block then I shouldn't really need to pay to tell them.

    Any ideas?

    Cheers
     
    #1 Pink Desk Studio, Oct 21, 2025 at 8:16 AM
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Hi there. It should work without further configuration. Have you tried to re-import it again & see if it works?

    If the problem still persist, try to go to the Code Module settings of the 'This is the container for the carousel'.

    Then scroll down to look for the data-effect as per screenshot below & make sure data-effect="cards"

    upload_2025-10-22_0-4-42.png
     
    #2 Divi.Help, Oct 21, 2025 at 9:05 AM
  3. Pink Desk Studio

    Pink Desk Studio New Member
    Pro Member (Support Expired)

    Hi,
    Thanks for this but unfortunately hasn't worked. I've reimported on two different websites with the same issue as has my business partner.
    It is set to data-effect="cards"

    Anything else I could try?

    Thanks
     
    #3 Pink Desk Studio, Oct 21, 2025 at 10:54 AM
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly share your URL for us to check. Thanks.
     
    #4 Divi.Help, Oct 21, 2025 at 6:51 PM
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