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Global Footer intermitent loading issue

Discussion in 'Free Divi Community Forum' started by Joe Owen, Sep 28, 2021.

  1. Joe Owen

    Joe Owen New Member

    Hi. I have a site with 20 or so pages, all using the global footer.
    The footer fails to load intermittently on various pages and at various times.
    The email link and other link still show but otherwise nothing.
    If I re-save in the builder the problem resolves for a while but not permanently.
    This seems to have appeared when I updated to the latest version of Divi
    Any ideas would be appreciated.
    Joe
     
    #1 Joe Owen, Sep 28, 2021
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    You may try to disable Dynamic CSS & see if it works: WP Admin > Divi > Theme Options > General > Performance > Dynamic CSS > Disabled

    You may also try to disable Static CSS File Cache & see if it works: WP Admin > Divi > Theme Options > Builder > Advanced > Static CSS File Generation > Disabled

    If still not working, kindly share your URL.
     
    #2 Divi.Help, Oct 2, 2021
  3. Joe Owen

    Joe Owen New Member

    Thanks for the reply. I have managed to solve the footer issue on all pages except the contact page.
    I removed the sliders and used a gallery module instead. This fixed it apart from the contact page, which has a map and contact form.
    This issue only occurred after I upgraded to the latest version on Divi.
    This is the url: https://goldburnfinishers.co.uk/contact-us/
    This is one of my client's sites.
    Thanks again.
     
    #3 Joe Owen, Oct 4, 2021
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I checked your source code & couldn't find any trace of the footer CSS. That's pretty weird.

    Have you tried to disable Dynamic CSS & Static CSS File as per my previous post?
     
    #4 Divi.Help, Oct 10, 2021
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