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Header a bit broken with Divi 4.0.3 update

Discussion in 'Basic Support Forum' started by Liz England, Oct 24, 2019.

  1. Liz England

    Liz England Member
    Divi Ultimate Header Plugin

    Hi,
    Unfortunately updating to 4.0.3 seems to have broken the header again. Not really badly, just bunched up the email, but I can't easily fix it because the visual builder now looks like the attached. I'm using your latest plugin 3.0.1

    Thanks
    Liz
     

    Attached Files:

    #1 Liz England, Oct 24, 2019
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Add more varieties for your Divi header (12 premade styles) + menu hover effects:Learn More
  2. Liz England

    Liz England Member
    Divi Ultimate Header Plugin

    It looks like this in the backend builder :(
     

    Attached Files:

    #2 Liz England, Oct 24, 2019
  3. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    I tested to update your site to Divi 4.0.3.

    Basically, here's what I found:
    1. The menu on your site looks fine.
    2. The backend builder looks fine.
    3.The Visual Builder looks like your attached screenshot, which is not right. It didn't assign the column id correctly.
    4. The main issue is that both backend builder & visual builder buttons are not clickable. So you can't make any changes in the Divi Builder.

    Issue 3 & 4 might be linked. You will need to contact official Divi support & report issue 3 and 4: https://elegantthemes.com/members-area/help/
    **It might be bug in Divi or conflict with other plugins (not our plugin). They will troubleshoot it.

    After testing it, I already rollback to previous Divi 3 for you.
     
    #3 Divi.Help Pro Support, Oct 24, 2019
    1. PRO MEMBER PERKS Divi Block Pro - Premade promo bar / notification bar with close button for your Divi site without using any plugins:View Demo
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