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Solved Header Style 11 Error

Discussion in 'Basic Support Forum' started by Joe Tiew, Jul 29, 2020.

  1. Joe Tiew

    Joe Tiew Member
    Divi Ultimate Child Theme

    Hey support, howdy!

    Good day!
    I found an error on Header Style 11, can you please have a look?
    Screenshot attached.

    I also tested with other headers (Style 12), it's working perfect but if the internet connection is slow, it will display some codes (see screenshot). Possible to fix it?

    Many thanks!

    Joe du-error.png slow.png
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  2. Joe Tiew

    Joe Tiew Member
    Divi Ultimate Child Theme

    I have another question.

    If I would like to install Divi Ultimate on WP multi-sites (example: on 2 sites), we have to repeat the same process twice? Or we can just install it on the main site only?

    Thank you :)
  3. Divi Ultimate

    Divi Ultimate Administrator
    Staff Member

    Probably there's an issue with the import. It's treating the CSS in code module as text.

    Try the below:
    1. Try to edit the custom header style in WP Admin > Divi > DU - Header > Header Style 11
    2. You will see that there are two code module: Hide Header & Footer on Visual Builder & Override blurb padding
    3. You should see that the CSS is wrapped with <style></style>. See screenshot below:


    4. If your code module CSS is not wrapped with <style></style>, then try to add it & see if it works.
    5. If already wrapped but still not working, then try to copy them & add it in a new code module & see if it works.
    If you're referring to Wordpress Multisite, I believe that they doesn't allow plugin installation in sub-sites. Everything will need to be done in the Network Admin. Once installed in the Network Admin, all sub-sites will be able to use the plugins / themes.
    **But for the Divi Library items (xml import), you will need to do it for each sites.
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  4. Joe Tiew

    Joe Tiew Member
    Divi Ultimate Child Theme

    Thanks for quick reply.

    I have added <style> & </style>, unfortunetaly it didn't solved the problem.
    Then I've created a new code module and copy the code over there, again, the problem still unsolved.

  5. Divi Ultimate

    Divi Ultimate Administrator
    Staff Member

    Kindly check your PM.
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  6. Divi Ultimate

    Divi Ultimate Administrator
    Staff Member

    Seems like your server firewall or security plugin is taking away the <style> tag whenever you save it.

    For a quick workaround, just copy the CSS into WP Admin > Divi > Theme Options > Custom CSS & delete the code module.
  7. Joe Tiew

    Joe Tiew Member
    Divi Ultimate Child Theme

    Thank you! It's working perfectly!
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