How to change the "from" email on DIVI contact forms

Giacomo Zoppi · Dec 17, 2019

Hello,
I have stumbled upon this issue:

I have set and automatic autoresponder with my CRM for all those who contact my company from the contact form on my website.
I clearly want that autoresponder to be sent to the email provided by the user upon filling. However the form sends an email to my mailbox (where the autoresponder trigger is placed) from this address: mail@mydomain.com

so, as you can see in the attached screenshot, the autoresponder is sent to that email (hence to myself) instead of that of the client.

How can I set that the "from" email is the one which the users provides once they fill in the contact form?

Looking forward to hear back
Thanks for your help

Divi.Help · Dec 17, 2019

Based on this: https://tuts.divibuilderaddons.com/listing/divi-contact-form-reply-to-address-not-showing/

You may have noticed that the contact form has changed with Divi 2.7.

It no longer shows the senders email by default – this is to do with the spam feature. All emails from your contact form now show as coming from your own domain name to avoid being sent to your spam folder.
Click to expand...

So you might want to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/

Or you may just look for other Wordpress contact form plugin that does what you want.

How to change the "from" email on DIVI contact forms

Giacomo Zoppi New Member

Attached Files:

Screen Shot 2019-12-17 at 11.33.19.png

Divi.Help Administrator
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How to change the "from" email on DIVI contact forms

Giacomo Zoppi New Member

Attached Files:

Screen Shot 2019-12-17 at 11.33.19.png

Divi.Help Administrator Staff Member

Divi.Help Administrator
Staff Member