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Solved Importing .json files does not work

Discussion in 'Free Divi Community Forum' started by Gabi, Dec 13, 2019.

  1. Gabi

    Gabi Guest

    I have bought some layout packs from one of the divi external pages (divi express).

    I am not able to upload any of this .json files. Also I have tried it with divi´s original Header-Footer-Layout packs. I could upload something in the beginning. Later it did not work, when I have tried to upload something more.
    And the divi express files (also .json) couldnt upload at all.

    - There was the message: "this file should not be imported in this context."
    - OR It starts at 1%, but it never finish the action.
    - Or if I try it threw a new page and import, the action of uploading never ends (moving dots) and later it jumps back to the import file window.

    Anyone has the same problems and knows a solution?
    I am using the new Divi 4.0.9
     
    #1 Gabi, Dec 13, 2019
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    There are several different places for importing the .json file. You will need to import it in the right place, based on where it's being exported.

    Here's some of the import location you can try:
    1. Divi Library.
    2. Divi Theme Builder.
    3. Adding / editing a page in Divi Builder.
     
    #2 Divi.Help, Dec 14, 2019
  3. Gabi

    Gabi Guest

    #3 Gabi, Dec 20, 2019
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  4. azharrubani

    azharrubani New Member

    plugins are not working properly.
     
    #4 azharrubani, Dec 24, 2019
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