Solved License activation error – SyntaxError: Unexpected token ‘<’

Hello Divi.Help Support,



I am experiencing an issue while trying to activate my Divi.Help Pro license on my WordPress site.



When I go to the Divi.Help Pro License Activation page and click “Log In to Activate Your License”, the activation does not complete and I get the following error message:



Error saving license data: SyntaxError: Unexpected token ‘<’



Installed products shown on the activation page include:

• Divi Powerful Plugin
  
  
• Divi Ultimate Archive Plugin
  
  
• Divi Ultimate Blog Plugin
  
  
• Divi Ultimate Footer Plugin
  
  
• Divi Ultimate Header Plugin
  
  
• Divi Ultimate Plugin
  
  
• Divi Ultimate Child Theme
  

From the error message, it seems the plugin may be expecting a JSON response but is receiving HTML instead. This may indicate an AJAX, REST API, server-side PHP, firewall, or caching conflict.



Could you please help me identify:

1. which request or endpoint is failing during license activation,
   
   
2. whether this is a known issue with the current plugin versions,
   
   
3. whether there are specific server requirements or exclusions needed for activation,
   
   
4. whether a manual license activation method is available.
   

I can provide screenshot, browser console output, Network response, and WordPress debug log if needed.



Thank you.



Best regards,

Filippo Sica