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Missing Divi Backend Builder + Wordpress 5.0

Discussion in 'Free Divi Community Forum' started by Divi.Help, Dec 23, 2018.

  1. Divi.Help

    Divi.Help Administrator
    Staff Member

    Some people freaked out when Divi Backend Builder is missing after they updated Wordpress to version 5. By default, it seems like you can only access the Visual Builder.

    But in a few clicks, you can bring back the old Divi Backend Builder easily. See the steps below:

    First, update Divi to the latest version.

    Next, go to Divi > Theme Options > Builder > Advanced > Enable Classic Editor > Save Changes & you should now be able to access the old Divi backend builder. See screenshot below.

    If you wish to use the new Divi backend builder, then you need to Enable The Latest Divi Builder Experience as well.

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  2. Mankuzo

    Mankuzo New Member

    thanks for answer

    I can't update right now. My Divi is 3.0.69.
    There is no such option.

    Attached Files:

  3. Divi.Help

    Divi.Help Administrator
    Staff Member

    Yup. You will need to update Divi to the latest version to access this feature. The previous version of Divi is not compatible with WP 5.0 Gutenberg.
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  4. Trieu Hoang

    Trieu Hoang New Member

    I installed DiviVersion: 3.17.6
    Hi Guys,
    I follow step by step, but not the success. This is my screenshot

    Attached Files:

  5. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to update Divi & Wordpress to the latest version.
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  6. Ensenalia

    Ensenalia New Member

    I have checked my plugins installed with Divi and I have Divi Commerce and Divi 100 Login Page updated and configured. ( Not Divi builder )
    But I can´t enable Classic Editor and it doesn´t appear the option. Same as Trieu Hoang.

    Also, in backend appears the following message: Failed to initialize plugin: et_quicktags

    What can i do to fix the problem?
  7. Divi.Help

    Divi.Help Administrator
    Staff Member

    You should update Divi theme, not those other plugins.
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  8. Michelle Sullivan

    Michelle Sullivan New Member

    I do not have the Builder option as a tab in my Divi Theme Options. That tab is missing. Token: t9cW$m7MagVX0wlHe|FQ0sz3u7YcGt)U8H9Lyf

    Attached Files:

  9. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to update Divi & Wordpress to the latest version & clear your cache.

    Do note that we are not affiliated with nor endorsed by Elegant Themes. The token is meant to be used for official Divi support only: https://elegantthemes.com/members-area/help/
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  10. Michelle Sullivan

    Michelle Sullivan New Member

    Of course I did all of what you mentioned. There's no option to update the Divi theme, I am running the latest version of Wordpress and cache is cleaned.
  11. Divi.Help

    Divi.Help Administrator
    Staff Member

    The latest Divi version is 3.27.4. You can check your Divi version in WP Admin > Appearance > Themes

    And you can update it in WP Admin > Appearance > Themes or WP Admin > Dashboard > Updates
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  12. Michelle Sullivan

    Michelle Sullivan New Member

    It is really strange because I take the obvious paths before contacting support. There is no option to update, but when I click on the Divi theme, it says the version is 99.99 and Anonymous author. I had someone copy from another website where I used the Divi theme, and it seems he cloned it, creating a divi child theme on my current website. See screenshot.
  13. Divi.Help

    Divi.Help Administrator
    Staff Member

    You should refer to the Divi parent theme version. Not the child theme.
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  14. Michelle Sullivan

    Michelle Sullivan New Member

    That doesn't help me, I can't start my website over. The child is cloned from the parent with customization. I did not migrate the website.
  15. Michelle Sullivan

    Michelle Sullivan New Member

    Creating a child theme is quite common, so this is not an acceptable answer. What is strange is the version that is showing (13.0.46). Here is from my Divi parent theme style.css

    Theme Name: Divi
    Theme URI: http://www.elegantthemes.com/gallery/divi/
    Version: 13.0.46
    Description: Smart. Flexible. Beautiful. Divi is the most powerful theme in our collection.
    Author: Elegant Themes
    Author URI: http://www.elegantthemes.com
    Tags: responsive-layout, one-column, two-columns, three-columns, four-columns, left-sidebar, right-sidebar, custom-background, custom-colors, featured-images, full-width-template, post-formats, rtl-language-support, theme-options, threaded-comments, translation-ready
    License: GNU General Public License v2
    License URI: http://www.gnu.org/licenses/gpl-2.0.html
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  16. Divi.Help

    Divi.Help Administrator
    Staff Member

    As you can see below, even if you have child theme installed, there is still the parent Divi theme in the Appearance > Themes:


    Most likely you're on an older version of Divi. If you don't get to update it, you might want to re-install the parent Divi theme.

    Just activate any other theme & click Divi parent theme & delete it. Then, download the latest version from ElegantThemes & re-install it: https://www.elegantthemes.com/members-area/index.php
    **You will need to have active subscription with ElegantThemes to download Divi.
  17. Nosunelanube

    Nosunelanube New Member

    My website has become very difficult to design with the new Divi editor. When I activate the classic version it doesn,t load.
    Any solution ?
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  18. Divi.Help

    Divi.Help Administrator
    Staff Member

    For this issue, it's best for you to refer official Divi support directly: https://elegantthemes.com/members-area/help/

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