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No Styles Available in Customization Dropdown

Discussion in 'Basic Support Forum' started by C M Dalton, Jul 23, 2021.

  1. C M Dalton

    C M Dalton New Member
    Pro Member Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I have installed the Divi Ultimate Header plugin and imported the json file.
    All of the heading styles show in the library, but when i go to the Divi Customizer -> Divi Ultimate Header Plugin -> Header & Navigation Styling there are NO styles available in the dropdown (only None).

    Please advise on possible solution or settings to check.

    Thanks
     
    #1 C M Dalton, Jul 23, 2021
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    I believe it's because you previously installed & imported Divi Powerful Child Theme json file. If you're using Divi Powerful Child Theme, then you don't have to install Divi Ultimate Header Plugin. The standalone header plugin is meant to be used on any site that doesn't use our child theme.

    If you wish to use the header plugin instead, then what you can do is go to Divi Library to delete the header styles & try to import the header plugin json file again.

    Let me know how it goes.
     
    #2 Divi.Help Pro Support, Jul 23, 2021
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