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Solved Padding adjustments for Desktop, Tablet, Phone

Discussion in 'Basic Support Forum' started by ThemeUser, Jun 1, 2020.

  1. ThemeUser

    ThemeUser Member
    Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I am currently using Footer Style 1. I am trying to apply different amounts of Padding to Row Settings. If I do this...

    - Click Row Settings > Design > Spacing, and then...

    - click Desktop tab
    - input 20px for Padding Top

    - then, click Tablet tab
    - input 5px for Padding Top

    - then, click Desktop tab again
    - the Desktop Padding will now be 5px, when it should have remained at 20px

    Is this a bug?
     
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  2. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    Tested on our side & it works fine. Try to update Divi & Wordpress to the latest version & see if it works.
    **Do note that this issue is not related to our child theme. Might be a bug in Divi itself.

    Another thing to try is to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled. If it works in Safe Mode, then meaning one of your plugins might be causing the issue. You will then need to enable / disable your plugins one by one to find the culprit.

    If all the above doesn't work, it's best for you to report it to official Divi support: https://www.elegantthemes.com/members-area/help/
     
  3. ThemeUser

    ThemeUser Member
    Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I agree that this appears to be a Divi bug. The problem occurred only when I duplicated *existing* sections that were in the generic Footer Style 1 template. The problem did not occur when I created a new Section from scratch.

    Thanks again for the support.
     
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