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Page goes white when I try adding a module

Discussion in 'Free Divi Community Forum' started by Neshamos, Jan 4, 2021.

  1. Neshamos

    Neshamos New Member

    bh

    trying to add modules and sections. Whenever I click the add button the entire page collapses into itself and the footer goes up into the header, leaving white empty space underneath.
    This happens when I try adding a section and also when I try saving a section to the library.
     
    #1 Neshamos, Jan 4, 2021
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    I would suggest you to update Divi & Wordpress to the latest version & clear your cache & try it again.

    If still doesn't work, you may try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    If it works in Safe Mode, then it might be a plugin conflict. You will then need to enable / disable plugins one by one to find the culprit.
     
    #2 Divi.Help, Jan 6, 2021
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