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Solved Page is broken unless logged in

Discussion in 'Free Divi Community Forum' started by David J W Smith, Nov 7, 2025.

  1. David J W Smith

    David J W Smith New Member

    My website homepage https://www.ukbjja.org/ has a section (ukbjja news) made from posts. When I am logged in the posts display as cards in a grid with 3 columns, this is correct. When I am logged out though, the cards are hidden by a class that is setting opacity to 0 and in addition they aren't contained in a grid, i.e. the DOM is actually different when logged in.

    In addition there are some cards further up "Join the UKBJJA" etc, that have a little image in them that fades in. When logged out they are hidden (opacity 0) and are missing an et-animated class. I also didn't enable fade in and actually when you do enable it it fades in all the content not just the image. It's so weird and I just can't work it out at all.
     
    #1 David J W Smith, Nov 7, 2025
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to disable Siteground Optimizer plugin & see if it works.
     
    #2 Divi.Help, Nov 8, 2025
  3. David J W Smith

    David J W Smith New Member

    That worked, amazing thanks!
     
    #3 David J W Smith, Nov 10, 2025
    kjadams likes this.
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  4. kjadams

    kjadams New Member

    I am having a similar problem. When I am logged in, the embedded videos show. When I am not logged in, the text displays correctly but the embedded YouTube videos do not display.

    I tried adding videos to the page using the Divi video widget and the Divi code widget, and both of those worked perfectly. It is only the videos in the Divi Blog Extras module that do not display.

    I tried disabling Speed Optimizer and Security optimizer and never not anywhere.

    Thanks for your help!

    URL: https://focusonthefamily.me/ڤيديوهات-قصيرة/التربية/

    Screenshot logged in


    Screenshot not logged in
     

    Attached Files:

    #4 kjadams, Nov 11, 2025
  5. Divi.Help

    Divi.Help Administrator
    Staff Member

    Divi Blog Extra module is a third party plugin. You should refer to the plugin developer about it & see what they say.
     
    #5 Divi.Help, Nov 12, 2025
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  6. kjadams

    kjadams New Member

    Thank you for your help! I have reached out to diviextended. They seem to follow the extortion business model, that dictates that even if you paid for their product during development, you must pay again for a support account when their product stops working.

    I think it is unlikely that I will hear from them.
     
    #6 kjadams, Nov 14, 2025
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