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Solved Problem with Divi Contact Form

Discussion in 'Free Divi Community Forum' started by Thomas Soyter, Jul 7, 2021.

  1. Thomas Soyter

    Thomas Soyter New Member

    Hi,

    the standard contact form on my website sent E-Mails not in a correct way.

    So I get sometimes (not always) messages with the pure message-pattern like

    Name
    %%Name%%
    ...

    All my tests, when I filled out the form and sent it to my own mail-address were successfull.

    Maybe someone has an idea...
     
    #1 Thomas Soyter, Jul 7, 2021
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    I believe that's a spam message.

    Here's a comment by official Divi support:

    upload_2021-7-8_17-0-28.png
     
    #2 Divi.Help, Jul 8, 2021
  3. Thomas Soyter

    Thomas Soyter New Member

    OK, but the contact form is using basic captcha mode... is this not enough protection?
     
    #3 Thomas Soyter, Jul 8, 2021
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Perhaps. You may refer official Divi support for additional info: https://elegantthemes.com/members-area/help
     
    #4 Divi.Help, Jul 8, 2021
  5. Thomas Soyter

    Thomas Soyter New Member

    Thanks...

    I installed a honeypot-plugin... so maybe it's a working solution.
     
    #5 Thomas Soyter, Jul 8, 2021
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