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Solved Purchase Complete but no access applied

Discussion in 'Ask Pre-Sales Questions' started by Robyn Macdonald, Jul 10, 2017.

  1. Robyn Macdonald

    Robyn Macdonald New Member
    Divi Ultimate Child Theme

    I have made payment for the Divi Ultimate but I have not received the download or payment acceptance. Can you please contact me and confirm payment was received.
     
    #1 Robyn Macdonald, Jul 10, 2017
    1. PRO MEMBER PERKS Divi Block Pro - Premade content toggle design for your Divi site without using any plugins:View Demo
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Our PayPal account doesn't show any payment coming in from you.

    You can confirm from your banker & see if payment is deducted from your side.

    If no payment deducted from your bank account, then you have to redo the purchase process again.

    If you have any other questions, let me know.
     
    #2 Divi.Help Pro Support, Jul 10, 2017
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