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Strange empty box with Mailchimp code showing above hero section on mobile

Discussion in 'Free Divi Community Forum' started by Ida Louve pagh, Oct 22, 2025.

  1. Ida Louve pagh

    Ida Louve pagh New Member

    Hi everyone,
    I’m having an issue on my Divi website (camiclinic.dk). On the mobile version, there’s a blank, light-colored box appearing above my hero section, and it displays this number:
    2483819171800451

    After some digging, I found that this number was connected to a Mailchimp form ID from a plugin I used earlier. I’ve already removed the external Mailchimp plugin, but the box and the code are still showing on the mobile version.

    Here’s what I’ve checked so far:

    • It doesn’t exist in the Visual Builder or Wireframe view.

    • There’s no global header (only a footer in Theme Builder).

    • I disabled the WP Responsive Menu and WP Mobile Menu plugins — the issue persists.

    • No shortcode or text module contains this number.
    It only shows up on mobile devices, just above the hero/banner section.

    Does anyone know where Divi might still be loading this leftover Mailchimp code from, or how I can remove the empty box completely?

    Thanks so much in advance!


    URL: camiclinic.dk
    Theme: Divi (standard header, global footer only)
    Visible: Only on mobile, above hero section
     

    Attached Files:

    1. PRO MEMBER PERKS Divi Block Pro - 30+ premade custom header designs for you to choose from:View Demo
  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    The number is not there anymore. Perhaps you already resolved it.