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Theme Customizer options are gone. Only "Widgets" option is showing.

Discussion in 'Free Divi Community Forum' started by David77, Nov 25, 2019.

  1. David77

    David77 New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Dear All,
    I am facing this problem that whenever I enter the Divi´s Theme Customizer, there is only the "Widgets" option showing, the rest of the options are simply gone.
    What could have possibly happened?
    I am attaching an image (the language is Spanish but that is the option).
    Thanks in advance for your answer.
    Regards,
    David.
     

    Attached Files:

    #1 David77, Nov 25, 2019
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Saw similar issue in Divi Facebook Group. It's Divi Switch plugin conflict:

    upload_2019-11-26_11-41-49.png
     
    #2 Divi.Help, Nov 25, 2019
  3. David77

    David77 New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hi, and thanks for your reply. I am currently not using that "Divi Switch" plugin... so it must be something else.
     
    #3 David77, Nov 28, 2019
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    To confirm that it's a plugin conflict, you can try to enable Safe Mode in WP Admin > Divi > Support Center > Safe Mode > Enabled & see if it works. If it works, meaning one of your plugins is causing the issue & you will need to enable / disable your plugins one by one to find the culprit.
     
    #4 Divi.Help, Nov 28, 2019
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