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Discussion in 'Ask Pre-Sales Questions' started by kay, Nov 1, 2020.

  1. kay

    kay New Member

    i purchased this plugin 2 years ago. Noticed that the blog is looking a bit strange and not responding properly to settings.
    Im not sure if this expires after a year and i have to buy a new one, or do i just have to upgrade or extend support.

    When i check in my account ,it says i have no purchases yet.
     

    Attached Files:

    #1 kay, Nov 1, 2020
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Based on the record, you purchase a Divi Ultimate Blog Plugin (1 year) on 22 Feb 2018, which expires at 22 Feb 2019. Thus, it's no longer showing up on your account.

    To further receive support & updates, you will need to purchase it again.

    ======

    But you may try to disable Divi Static CSS File Cache & see if it helps: WP Admin > Divi > Theme Options > Builder > Advanced > Static CSS File Generation > Disabled
     
    #2 Divi.Help Pro Support, Nov 1, 2020
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