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Upgrading License

Discussion in 'Basic Support Forum' started by Adonya Wong, Nov 21, 2019.

  1. Adonya Wong

    Adonya Wong New Member
    Divi Ultimate Header Plugin

    Purchase, Divi Ultimate Header plugin last year, and it is up for renewal. Is this product the new version of what was purchase (DU Header Plugin (Unlimited - Lifetime) - Discount)? If not, what is? Kind of last century for (1) forcing people to resub instead of having a system that does this automatically, and (2) not allowing WordPress automatic updates.
     
    #1 Adonya Wong, Nov 21, 2019
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Basically, previously you bought the 1 year license & DU Header Plugin (Unlimited - Lifetime) - Discount is for you to upgrade it to lifetime by paying the difference.

    1. We did not set it to recurring payment for the 1 year license is because many people wouldn't want it that way.
    2. And sorry to say that our plugin doesn't support WordPress automatic updates, due to the usage of forum software in managing our products. But by using forum software, we get to integrate the purchase with the support forum & thus allow us to continue providing great support.
     
    #2 Divi.Help Pro Support, Nov 21, 2019
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