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Visual editor turns white. Can't edit text in visual builder.

Discussion in 'Get Help On Divi Wordpress' started by Jointly, May 9, 2019.

  1. Jointly

    Jointly New Member

    I have a WordPress 5.2 with The newest Divi and Woocommerce.

    Now the visual editor on the visual builder stopped working. I tried to disable all plugins. Still the same. Other theme also didn’t work. Tried the classic editor plugin. Tried checking and unchecking visual builder thing in profile. I just can’t get it to work. The fun thing is I stopped developing for 2 weeks and now the visual editor stopped working…

    I uploaded pictures with the issue

    HELP ME!!
     
  2. Divi.Help

    Divi.Help Administrator
    Staff Member

  3. Jointly

    Jointly New Member

    You guys don't know the issue?...
     
  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly share your screenshot. You missed that out in the previous post. Will see if it's a common issue. Though from your description, doesn't sound familiar to me.
     
  5. Jointly

    Jointly New Member

    Ah sorry here is the screenshot again

    . Schermafbeelding 2019-05-09 om 13.10.03.png
     
  6. Divi.Help

    Divi.Help Administrator
    Staff Member

    Sorry to say that I don't have any advice on that. Since you already updated everything & disabled all plugins & it still didn't work, then it's most likely a Divi bug. One last thing is to clear your browser cache & try it again. If still not working, you should refer to official Divi support about it: https://www.elegantthemes.com/members-area/help/