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Won't display at all!

Discussion in 'Basic Support Forum' started by colourstone, Sep 20, 2018.

  1. colourstone

    colourstone New Member

    The ultimate header does not display anywhere on my site. How can I integrate it? Is there a php function or a shortcode that I can add to my header.php page? HELP please. Thank you.
    brentwallace.net
     
    #1 colourstone, Sep 20, 2018
    1. PRO MEMBER PERKS Divi Block Pro - Premade card carousel design for your Divi site without using any plugins:View Demo
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Hi there. You just need to choose your desired header in Theme Customizer. See step 4 & 5 of the installation guide: https://divi.help/threads/new-installation-guide.347/

    Have you done that? If still not working, kindly share your URL. Thanks.
     
    #2 Divi.Help Pro Support, Sep 20, 2018
  3. colourstone

    colourstone New Member

    I did all of that multiple times and the header never showed up. It just won't work with my theme. I turned it off.
     
    #3 colourstone, Sep 20, 2018
    1. PRO MEMBER PERKS Divi Ultimate Footer Plugin - Custom global Divi footer (20 premade styles) + Revealing footer effect:Learn More
  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Which theme are you using? Our header plugin only tested to work with Divi theme 3.0+
     
    #4 Divi.Help Pro Support, Sep 21, 2018
  5. colourstone

    colourstone New Member

    What? I'm sure I read that it works with ANY theme. ?? I'm not using Divi on this particular site.
     
    #5 colourstone, Sep 21, 2018
    1. PRO MEMBER PERKS Divi Ultimate Archive Plugin - Replace the default archive "Older Entries" with beautiful pagination:Learn More
  6. colourstone

    colourstone New Member

    Sorry for my confusion but I'm an Elegant Themes member for many many years and I was quite surprised when I had to pay for this also.
     
    #6 colourstone, Sep 21, 2018
  7. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Need to clarify that Divi Ultimate is not affiliated with nor endorsed by Elegant Themes.

    We are third party developer that create & sell Premium Divi Plugins and Divi Child Themes.

    Our plugin site did mention about Divi 3.0.85+: https://header.diviultimate.com/

    It's mentioned in our FAQs as well:

    Any requirements / extra charges?
    Divi Ultimate Header Plugin requires the Divi parent theme to be installed. You need an active ElegantThemes subscription for this plugin to work which is not included in the purchase price of this product.
    **Divi Ultimate Header Plugin is compatible with Divi v3.0.84+
     
    #7 Divi.Help Pro Support, Sep 21, 2018
    1. PRO MEMBER PERKS Divi Ultimate Archive Plugin - Replace the default archive "Older Entries" with beautiful pagination:Learn More
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